SDWA phone: 01786 469518
24-hour helpline: 0800 027 1234
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Important numbers

The links below contain details on services and organisations that can offer help and support directly.

Click on the organisation names for more information and contact details.

General help & support

  Helpline Numbers

Scottish Domestic Abuse and Forced Marriage Helpline
0800 027 1234 (Freephone)

Rape Crisis Scotland Helpline
08088 01 03 02 (6pm till midnight)

0800 11 11 (24 hours)

08457 90 90 90 (24 hours)

Breathing Space
0800 83 85 87 (Mon-Thurs, 6pm - 2am / Fri-Mon, 6pm - 6am)

0808 800 4444 (Mon-Fri, 9am - 5pm)

NHS 24

  Local Women's Aid Groups

CEA Falkirk
01324 635 661

Clackmannanshire Women's Aid
01259 721407

Shakti Women's Aid (specialist service for BME women)
0131 475 2399

  Police Scotland

Domestic Abuse Unit
01324 574905

Police Scotland Non-Emergency Number

  Housing and Welfare

Stirling Council Homelessness
01786 237900

Stirling Emergency Housing (Out of Hours)
01786 404040

Stirling Social Work
01786 417177

Social Work Emergency Duty Team (Out of Hours)
01786 470500

  The Valley Furniture Project

Discounted furniture store run by the Salvation Army

Unit 8 IMEX Business Centre
Craig Leith Road
01786 479162

  The Bridge

Independent confidential advice and information for young people aged 16-25.

Assistance with applying for housing when homeless, managing housing problems, benefits advice and assistance maintaining your tenancy.

01786 448 633

  Citizen's Advice Bureau

Service providing information and advice on benefit entitlements, housing, debts and debt management.

Monday to Thursday, 10am - 3pm

The Norman MacEwan Centre
3 Cameronian Street
01786 470239

Sexual violence support

  Wellbeing Scotland

Provide counselling, advocacy and group work for all survivors of childhood abuse.

They have offices in Stirling, Falkirk and Alloa.

01324 630 100

  Forth Valley Rape Crisis Centre

Free and confidential information, advocacy and support to anyone over 13 in Forth Valley affected by any form of sexual violence.

01786 439 244

Mental health and wellbeing

  Action in Mind

Person centred support for people who are experiencing difficulties with their mental health including befriending, counselling, home support and peer support groups.

01786 451 203

  Family Life Centre

Counselling and family support service around adult relationships, parent and child relationships and for children facing issues outwith parental relationships.

01786 450 581

  CAMHS Stirling

Child and Adolescent Mental Health Services. Assess and treat young people with emotional, behavioural or mental health difficulties.

01786 454546

Addictions and substance misuse

  Addictions Support and Counselling

Individual support and counselling around drug and alcohol misuse; group support and access to volunteering, training and employment programmes. Support and information for family members.

01324 874969

  Stirling Family Support Service

Support service for families affected by drug and alcohol misuse including information and counselling; respite; home visits and complementary therapies.

01786 470 797

  Change Grow Live

Community Addictions Service including motivational support, methadone prescriptions, needle exchange, advice on safe injecting, etc.

0808 196 2188

Services for BME women

  Shakti Women's Aid

Outreach service in Forth Valley.

Help for black minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse.

0131 475 2399

Services for men


Support service across Forth Valley for men, BME women and LGBT

0131 624 7266

  Abused Men in Scotland

Support service for men experiencing domestic abuse

0808 800 0024

  Men's Advice Line

Helpline offering advice and support to men experiencing domestic abuse.

Monday to Friday, 10am - 1pm and 2pm - 5pm

0808 801 0327

  Survivor's UK

Helpline providing support to men who have experienced sexual violence at any time in their lives.

Monday & Tuesday, 7pm - 9.30pm; Thursday, 12pm - 2.30pm

0845 122 1201

Services for LGBT people


UK wide helpline providing support, information and advice for LGBT people experiencing hate crime, sexual violence or domestic abuse.

Monday & Tuesday, 10am - 5pm; Wednesday & Thursday, 10am - 8pm; Friday, 10am - 5pm
1pm - 5pm on Tuesday is a transgender specific service.

0800 999 5428

Online chat on Wednesday & Thursday, 5 - 8pm

  National LGBT Helpline

A helpline providing support and information to LGBT people and their friends, families and supporters in Scotland.

Tuesday & Wednesday, 12pm - 9pm

0300 123 2523

  LGBT Youth Scotland

Information, support and youth groups for young people between the ages of 13 and 25 who are, or think they might be lesbian, gay, bisexual or transgender.

See the website for information on your local youth group.

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